Kristine Neil

31 Crucial Business Email Etiquette Tips

BusinessKristine NeilComment

Learn the Appropriate Use of CC & BCC

Learn CC and BCC and Use Responsibly: It’s always a bit of a rub when you take the time to CC someone and then the recipient of the email only responds to the original sender, again and again. CC is about keeping someone in the know, it’s like a primitive push notification to let you know that people are doing something you should know about. Unless it’s clear you can continue without that person, keep the CC going. Similarly, BCC is a useful tool when emailing people whose email you want to keep confidential. This is great for emailing a list of people. It’s great…except for when it’s not used and then you and twenty-seven people you don’t know, have an email with each other’s names all over it.